At Kanika Hotels & Resorts, we are passionate about paying attention to detail. And these details don’t just translate to exceptional customer service and a dedication to an excellent holiday experience for our guests. As leaders in the hospitality industry, we leave no stone unturned, well-aware that any business should make the conscious effort to give back to the society and community in which it operates.
To this aid, our WorldWise CSR programme takes on a holistic approach to caring for our own people, the wider society at large, and the natural environment. Let us guide you through some of the cornerstones of our grassroots approach to giving back to society.
1. Kanika SPIRIT
At every step of the way, we are guided by the Kanika SPIRIT – an acronym for Service, Professionalism, Innovation, Respect, Integrity, and Teamwork – a comprehensive recognition and rewards system which acknowledges individual efforts and achievements, investing in an inspiring work environment. Ongoing staff development is also paramount, epitomised through regular internal training and external courses, while annual internal surveys help the management identify areas of improvement, to create the best possible work conditions.
What’s more, employees are encouraged to reach the highest heights, supporting them in personal endeavours and initiatives to improve the world we live in. This is epitomised by the support given to one of our staff members, Vasilia Vasiliou, when she set off on a volunteer mission to Nepal to help in the aftermath of the Gorkha earthquake as a member of ‘wheeling2help’.
2. Guests first
At the forefront of each and every one of our hotels and resorts, is a dedicated team of hospitality professionals, wholeheartedly committed to serving guests and caring for their needs. This is exemplified by the awarded Alexander the Great Beach Hotel and Olympic Lagoon Resort in Paphos and Agia Napa, voted amongst the ‘Top 25 Hotels for Service in Cyprus’ in 2018 by Trip Advisor. Year after year, we are also exceptionally grateful for all the touching letters and emails we receive from all of you that praise our level of service and commitment to guest satisfaction!
3. A passion for charity
Providing help to those in need is of paramount importance to all of us at Kanika Hotels & Resorts, and as such, we set up the Ithaki Charity Association, founded in 2011 on the occasion of the European Year of Volunteering. The non-profit organisation offers both patients and their family’s information, relief and support at every stage of dementia. Professional care and facilities, integration of patients, and psychosocial support of their families are just some of the association’s specific goals, also offering high-quality home treatment.
A special Day Care Centre, opened with the generous support of the Germasogeia Municipality, specialises in health care professionals offering patients cognitive stimulation, while providing caregivers with the necessary psychological support. Charity events throughout the year back the work of Ithaki, while also supporting other local charity organizations through donations and accommodation where needed.
4. Caring for the environment
In this day and age, we are all increasingly aware that caring for the environment and the planet as a whole is of paramount importance. As such, our hotels and resorts have demonstrated equal commitment to sustainable tourism and have implemented all the requirements of the Travel Life Gold Certification 2017 – 2019, as well as receiving the AKTI Project and Research Centre Sustainability Award for tackling marine pollution. What’s more, the brand new Amavi Made for Two Hotel, that recently opened on Paphos’ pristine golden shores, has set its sights on becoming the first hotel in Cyprus to receive the prestigious EU Ecolabel certification.
Well-aware that the day-to-day activities of any business impacts the environment, we are wholeheartedly committed to operating our hotels responsibly, while reducing the impact of our operations throughout all our hotels and resorts. From water and energy saving, to efficient waste management, our core ethos places attention on community and sustainability, also working closely with local producers to obtain prime produce for guests to enjoy, all sourced from the local community.
Find out more about Kanika Hotels & Resorts CSR here.